fa9993 Terms and Conditions

These terms and conditions form a legal agreement between fa9993 ("Platform", "we", "us") and its user ("you", "member"). The terms set out in this document apply to the fa9993 website, mobile version, and all related services.

fa9993 is an online gaming and betting platform built for users in Bangladesh. The platform offers a range of entertainment services including casino games, sports betting, live dealer games, and fishing games.

These terms may be published in both English and Bengali. In the event of any conflict in interpretation, the Bengali version will take precedence. fa9993 reserves the right to amend these terms at any time, and continued use of the platform after changes take effect will be considered acceptance of the revised terms.

All services provided on this platform operate according to Bangladesh Standard Time (BST, UTC+6). Transaction times, bonus validity periods, and betting event deadlines all follow this time zone.

The following eligibility requirements must be met to open an account and use any service on fa9993:

• You must be 21 years of age or older. This platform is for users aged 21 and above only.
• You must register an account in your own name, and all information provided must be accurate and truthful.
• You must not be a resident or citizen of any country or region where online gaming is completely prohibited.
• There must be no technical or legal restrictions on your use of the account.
• You must not be an employee, contractor, or family member of an employee or contractor of fa9993.

Each individual may register only one account. Creating multiple accounts is strictly prohibited and all associated accounts will be closed.

3.1 Information Required at Registration

You must provide accurate information at the time of registration, including:

• Full legal name (as shown on your national ID card)
• Correct date of birth (for age verification)
• Active mobile number
• Valid email address
• Payment method details (bKash, Nagad, or Rocket number)

3.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. Do not share your password with anyone. If unauthorised access to your account occurs, contact us immediately at [email protected] or notify us via 24/7 live chat.

Depositing using another person's account or payment details is prohibited. fa9993 reserves the right to cancel such transactions and close the account.

4.1 Deposit Rules

fa9993 supports the following payment methods: bKash, Nagad, Rocket, and bank transfer.

• Minimum deposit amount: ৳100 (for each method)
• Deposit amounts are credited to the account instantly
• Only deposits from a payment account registered in your own name are accepted
• Deposits made through a third party are prohibited

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000
• Standard withdrawal processing time: 15 minutes to 2 hours
• Withdrawals can only be made to the same payment method used for the deposit
• Withdrawals may be delayed if identity verification has not been completed
• Withdrawals cannot be made before the wagering requirements of any bonus have been met

4.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). fa9993 does not currently support any other currency.

fa9993 offers a welcome bonus for new members. The following terms apply to this bonus and all future promotions.

5.1 Welcome Bonus

• First deposit 100% bonus, up to ৳10,000
• Example: ৳1,000 deposit → ৳1,000 bonus → total balance ৳2,000
• Example: ৳22,000 deposit → ৳10,000 bonus → total balance ৳32,000
• Wagering requirement: 15x (deposit amount + bonus amount)
• Each user may receive this bonus once only

5.2 VIP Cashback Program

fa9993 has five VIP tiers, with weekly cashback offered at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.3% weekly cashback
• Gold: up to 0.5% weekly cashback
• Platinum: up to 0.6% weekly cashback
• Diamond: up to 0.8% weekly cashback

5.3 General Bonus Terms

• Bonuses are applicable to one account, one device, and one payment method only
• Bonus balance cannot be withdrawn; withdrawal is only possible after wagering requirements have been met
• fa9993 reserves the right to modify, suspend, or cancel any existing promotion at any time
• If a user attempts to obtain bonuses through fraudulent means, the account will be closed and all deposits and winnings will be forfeited

The following rules apply to all games and betting activities on fa9993.

6.1 Bet Validity

• Once a bet has been confirmed, it cannot be cancelled or changed
• fa9993 reserves the right to void bets that were accepted invalidly due to a technical error
• If a price or odds is clearly incorrect, the bet will be considered void

6.2 Sports Betting

• Betting is available on all cricket events including BPL, IPL, T20 World Cup, and ICC tournaments
• Betting closes before the event starts; live betting follows specific rules
• If a match is abandoned or not completed within the scheduled time, that bet will be considered void

6.3 Casino Games

Each game has its own rules, which are displayed when the game is launched. Providers include Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others.

The following activities are strictly prohibited and may result in account closure:

• Attempting to obtain bonuses through fraudulent means (bonus abuse)
• Money laundering or attempting to conceal the source of illegal funds
• Creating or operating multiple accounts
• Using another user's account or payment details
• Placing bets using automated software, bots, or artificial intelligence
• Exploiting technical errors or vulnerabilities in the platform
• Threatening, harassing, or disrespecting other players or fa9993 staff
• Using stolen or unauthorised credit cards or payment details

8.1 fa9993's Rights

fa9993 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions
• Registration using false or incomplete information
• Failure to complete age or identity verification
• Evidence of fraudulent transactions
• Instructions from a legal or regulatory authority

8.2 Voluntary Account Closure

You may request to close your account at any time by emailing [email protected] or through 24/7 live chat. You will be given the opportunity to withdraw any valid balance before the account is closed.

fa9993 is committed to protecting your personal information. We use SSL encryption to keep all data transmissions secure. Your information will never be sold to third parties.

For a detailed description of how we collect, use, and store data, please read our Privacy Policy, which forms an integral part of these terms and conditions.

fa9993 may request the following documents to verify your account:

• Copy of national ID card or passport
• Recent utility bill or bank statement (for address verification)
• Payment method confirmation document

fa9993 provides its services as a safe and reliable platform. However, our liability is limited in the following areas:

• fa9993 is not responsible if a game is interrupted mid-session due to loss of internet connection
• fa9993 is not liable for any loss caused by technical issues with your device
• We are not directly liable for errors by third-party game providers, but we will cooperate to resolve any issues
• fa9993 is not liable for service disruptions caused by unavoidable circumstances (natural disasters, cyberattacks, government restrictions)

For any dispute or complaint, please first contact our support team via live chat or by email at [email protected]. We will make every effort to resolve it as quickly as possible.

fa9993 is firmly committed to responsible gaming. Gambling is a form of entertainment, not a source of income. Do not bet beyond your means.

You can set limits on your account yourself:

• Daily, weekly, or monthly deposit limits
• Session time limits
• Temporary or permanent Self-Exclusion

To set these limits or to learn more about responsible gaming, visit our Responsible Gaming page or speak with us via 24/7 live chat.

fa9993 reserves the right to update these terms and conditions at any time. Changes will take effect as soon as they are published on the website. For significant changes, a notification may be sent to your registered email.

Continued use of the platform after any changes will be considered acceptance of the updated terms. Therefore, it is recommended that you check this page regularly.

For any questions about these terms, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7, support in Bengali

For other important policies on our site, see: Privacy Policy | Responsible Gaming | FAQ